UiPath & GenAI Application Support Engineer

Shrive Technologies LLC; Rahway (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Shrive Technologies LLC is seeking an experienced UiPath & GenAI Application Support Engineer to support, monitor, and optimize business-critical automation solutions based on UiPath and Generative AI.

You will ensure reliable RPA workflows, AI-assisted automation services, and IDP solutions, handling incident management, root cause analysis, bot monitoring, and cross-team collaboration to deliver seamless business operations.

Qualifications

• Strong experience with UiPath Studio, Orchestrator, Robots, and related UiPath products.
• Experience troubleshooting bot failures, queue processing, and credential issues.
• Foundational to advanced GenAI, AI assistants, and IDP concepts.

Responsibilities

• Support, monitor, maintain, and optimize RPA and GenAI automation solutions.
• Lead incident management, root cause analysis, and collaboration with dev teams to ensure reliability.

Skills

UiPath Platform

GenAI Solutions

Integration & Apps

Database & Reporting

Monitoring & Ops

Automation Scripting

ITSM & Service Mgmt

Tools

UiPath Studio

UiPath Orchestrator

UiPath Robots

UiPath Assistant

UiPath Insights

UiPath AI Center

UiPath Document Understanding

UiPath Integration Service

REST APIs

JSON

XML

Web Services

ERP & CRM Apps

SQL Server

Oracle DB

PostgreSQL

Dynatrace

Splunk

Grafana

BigPanda

PowerShell

Python

VB.NET

Shell Scripting

ServiceNow

JIRA

Confluence

Job description

Shrive Technologies LLC is seeking an experienced UiPath & GenAI Application Support Engineer to support, monitor, and optimize business-critical automation solutions based on UiPath and Generative AI.

You will ensure reliable RPA workflows, AI-assisted automation services, and IDP solutions, handling incident management, root cause analysis, bot monitoring, and cross-team collaboration to deliver seamless business operations.