UC NOC Technician III: 24/7 Network Operations

Leidos; Illinois; On-site; USD 65,000 - 75,000; Full time

Job summary

Leidos is seeking a Unified Capabilities (UC) NOC Technician III to support the DISA-provided GIG capabilities in the 24x7 DGOC. The role requires DoD Top Secret clearance and U.S. citizenship, with shift work including nights and weekends.

You will work with Service Now, monitor network alarms, coordinate with UC stakeholders, and ensure maximum network availability across TDM and SIP trunks to minimize mission impact.

Qualifications

• DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) required.
• Ready to work a 24x7 shift environment.
• Active DoD Top Secret clearance required.

Responsibilities

• Create/update/resolve issues using a broad knowledge of the network architect and the ServiceNow platform.
• Monitor network alarms and provide global situational awareness to leadership.
• Perform configuration maintenance on route plans, route lists, device profiles, and calling search spaces.
• Work with customers and UC stakeholders to ensure maximum network availability and minimize mission impact.
• Record, assess, track, and monitor incident tickets through lifecycle of outages/degradations.

Skills

DoD-8570 IAT Level 2

24x7 shift work

Voice/IP network knowledge

Education

High school diploma or equivalent

Tools

ServiceNow

Network management tools

Job description

Leidos is seeking a Unified Capabilities (UC) NOC Technician III to support the DISA-provided GIG capabilities in the 24x7 DGOC. The role requires DoD Top Secret clearance and U.S. citizenship, with shift work including nights and weekends.

You will work with Service Now, monitor network alarms, coordinate with UC stakeholders, and ensure maximum network availability across TDM and SIP trunks to minimize mission impact.