UC NOC Technician - 24x7 Defense Network Ops

Leidos; Ogden (UT); On-site; USD 65,000 - 75,000; Full time

Job summary

Leidos is seeking a Unified Capabilities (UC) NOC Technician III to support DGOC operations. The role requires U.S. citizenship with an active Secret clearance and involves 24x7 shift work, including nights and weekends.

You will coordinate with customers and UC stakeholders to maintain high network availability and rapid incident response. Responsibilities include incident management, configuration of network routes, and proactive monitoring across multiple management tools.

Qualifications

• DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) is required prior to start date.
• Able to work in a 24x7 shift work environment.
• Must have an active DoD Top Secret security clearance.
• Requires general understanding of both voice infrastructure and IP network topologies.

Responsibilities

• Create/update/resolve issues using broad knowledge of the network architect and ServiceNow.
• Notify necessary contacts based on incidents across networks, circuits or locations.
• Execute network operations including configuration and analysis of customer circuits across TDM and SIP trunks.
• Work with customers and UC stakeholders to ensure maximum network availability and minimize operational impact.
• Proactively monitor network alarms across platform-specific tools.
• Support all customers with global situational awareness.
• Verify service restoration upon resolution of tickets.
• Provide timely situational updates to leadership and affected communities.

Skills

Voice infra

IP network topology

UC operations

Network monitoring

Alarm surveillance

Juniper IP devices

Education

High school diploma or equivalent

2-4 years relevant experience

Tools

ServiceNow

Job description

Leidos is seeking a Unified Capabilities (UC) NOC Technician III to support DGOC operations. The role requires U.S. citizenship with an active Secret clearance and involves 24x7 shift work, including nights and weekends.

You will coordinate with customers and UC stakeholders to maintain high network availability and rapid incident response. Responsibilities include incident management, configuration of network routes, and proactive monitoring across multiple management tools.