UC Engineer - Voice, Video & Collaboration (Hybrid)

SMG HSHS St. Mary's Hospital Medical Center; O'Fallon (IL); Hybrid; USD 41,000 - 61,000; Full time

Job summary

Hospital Sisters Health System (HSHS) is seeking a Unified Communications Engineer to ensure the stability of voice, video, and wireless telecom services. The role includes installation, monitoring, and optimization of Telecom hardware and software.

The candidate will analyze and resolve telecom issues with limited supervision, contributing to a high-quality communications environment in our O'Fallon, IL area facilities.

Qualifications

• Associates degree in Computer Science or related field required.
• High School Diploma or equivalent may be accepted in lieu of degree.
• 1 year experience configuring and supporting Cisco Unified Communications or Avaya Infrastructure preferred.
• 1 year experience troubleshooting to isolate and diagnose issues in large-scale voice implementations preferred.
• 1 year experience with Telecom or Network systems, protocols and standards (Ethernet, LAN, WAN, SIP, H.323, G.711, T.38) preferred.

Responsibilities

• Ensure stability and integrity of in-house voice, video, and wireless telecom services.
• Participate in installation, monitoring, maintenance, support, and optimization of Telecom hardware and software.
• Analyze and resolve Telecom hardware and software problems in a timely fashion.

Education

Associates degree in Computer Science or related field

High School Diploma or equivalent accepted in lieu of Associates

Tools

Cisco Unified Communications

Avaya Infrastructure

Job description

Hospital Sisters Health System (HSHS) is seeking a Unified Communications Engineer to ensure the stability of voice, video, and wireless telecom services. The role includes installation, monitoring, and optimization of Telecom hardware and software.

The candidate will analyze and resolve telecom issues with limited supervision, contributing to a high-quality communications environment in our O'Fallon, IL area facilities.