Senior UC Engineer – VoIP & Collaboration

70 HonorHealth Support Services; Phoenix (AZ); Hybrid; USD 110,000 - 140,000; Full time

Job summary

HonorHealth is seeking a Unified Communications Engineer III to analyze, design, install, administer, maintain, and troubleshoot our UC infrastructure. The role includes guidance to other UC staff and collaboration across departments in a fast-paced healthcare setting.

The position requires a Bachelor's in IT/CS or related discipline and 6–8 years of UC experience, with Cisco certifications preferred. The job offers a hybrid work model based in Arizona and ongoing opportunities for professional

Qualifications

• Bachelor's in Information Technology or Computer Science or related discipline is required
• 6–8 years in Unified Communications technologies recommended
• Cisco certifications listed in the job posting are preferred

Responsibilities

• Research, develop, design, and implement VoIP solutions and PBX interfaces.
• Analyze and troubleshoot UC infrastructure and related interfaces.
• Mentor UC staff and support after-hours upgrades, patches, and installations.
• Document knowledge base content and assist in disaster recovery planning.

Skills

UC architecture

VoIP

PBX

Mentoring

Education

Bachelor's degree in Information Technology or Computer Science

4 years' work-related IT experience

Preferred Cisco certifications

Tools

Nurse Call integration

Contact Center interfaces

Telemedicine interfaces

Job description

HonorHealth is seeking a Unified Communications Engineer III to analyze, design, install, administer, maintain, and troubleshoot our UC infrastructure. The role includes guidance to other UC staff and collaboration across departments in a fast-paced healthcare setting.

The position requires a Bachelor's in IT/CS or related discipline and 6–8 years of UC experience, with Cisco certifications preferred. The job offers a hybrid work model based in Arizona and ongoing opportunities for professional