Cisco Collaboration Engineer: Voice, Video & UC

The University of Kansas Health System St. Francis Campus; Tulsa (OK); On-site; USD 85,000 - 120,000; Full time

Job summary

Hillcrest HealthCare System (HHS) in Tulsa seeks a Network Engineer (Telecom) to design and deploy Cisco collaboration solutions, including CUCM, Unity, UCCX, Webex, CMS and Expressway. You will configure endpoints, perform testing, and resolve voice/video issues.

You will monitor performance, ensure security, and create comprehensive documentation while collaborating with IT teams and vendors.

Qualifications

• Design Cisco collaboration solutions based on business requirements (CUCM, Unity, UCCX, Webex, CMS, Expressway, and related tech).
• Configure, deploy, and test telephony endpoints and video systems.
• Provide advanced troubleshooting and performance monitoring for collaboration services.

Responsibilities

• Design Cisco collaboration solutions per business needs and standards.
• Implement and configure CUCM, Unity, UCCX, Webex and related platforms.
• Troubleshoot voice, video, messaging, and conferencing issues.
• Monitor system capacity, performance and security; document procedures.

Skills

CUCM

Cisco collaboration

Webex

Python

Ansible

SIP

VoIP

Networking

Education

Associate’s degree in Information Technology

Job description

Hillcrest HealthCare System (HHS) in Tulsa seeks a Network Engineer (Telecom) to design and deploy Cisco collaboration solutions, including CUCM, Unity, UCCX, Webex, CMS and Expressway. You will configure endpoints, perform testing, and resolve voice/video issues.

You will monitor performance, ensure security, and create comprehensive documentation while collaborating with IT teams and vendors.