Two-Hospital Veterinary Operations Leader

Petco; Monet (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Petco Total Rewards

Job summary

Petco is seeking a Senior Hospital Operations Manager to provide daily leadership to a minimum of two Vetco Total Care hospitals and partner with Hospital Veterinarians. You will drive high-quality patient care, exceptional customer service, and financial performance.

You will oversee scheduling, inventory, compliance, and staff development, collaborate with store teams, and help launch new hospitals. A strong background in veterinary practice management and P&L oversight is required.

Qualifications

• 3-5 years experience in veterinary practice.
• 3+ years in a management role, including customer service.
• Previous P&L management experience.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Provide operational leadership to a minimum of two hospitals and support from the Area Operations Manager.
• Lead hospital paraprofessionals to ensure high-quality patient care and strong client experience.
• Oversee scheduling, inventory, invoicing, and patient records handling.
• Oversee hiring, training, performance reviews, and coaching in partnership with HR.
• Review P&L performance and collaborate with leadership to increase revenue and control costs.
• Coordinate with store and Vetco teams to deliver seamless care across locations.

Skills

Leadership

Management

P&L management

Communication

Problem solving

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Petco is seeking a Senior Hospital Operations Manager to provide daily leadership to a minimum of two Vetco Total Care hospitals and partner with Hospital Veterinarians. You will drive high-quality patient care, exceptional customer service, and financial performance.

You will oversee scheduling, inventory, compliance, and staff development, collaborate with store teams, and help launch new hospitals. A strong background in veterinary practice management and P&L oversight is required.