Tuition & Coaching Operations Lead (Remote)

The Access Project; United States; Remote; USD 45,000 - 49,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

The Access Project is seeking a Tuition and Coaching Manager to lead the operational delivery of our tuition and coaching programme remotely. You will oversee the Group Tuition programme, manage a team, and ensure high-quality delivery across cohorts.

You will collaborate with managers across the delivery team, coordinate volunteer onboarding, and provide operational support to the Head of Tuition and Coaching, delegating duties during absences or peak periods.

Qualifications

• Experience of managing teams, line managing and developing staff.
• Experience of successful stakeholder engagement.
• Excellent organisational and planning skills, meticulous attention to detail, and experience of managing competing priorities.
• Experience with CRM systems and data reporting with confidence in interpreting data to identify trends.
• A collaborative, solutions-focused approach to problem solving, with confidence in proposing and implementing improvements and managing change.
• Adaptability and flexibility to work in a changeable environment, including supporting success of cross-team and cross-organisational priorities.
• Proud member of the Disability Confident employer scheme.

Responsibilities

• Lead the smooth, efficient and impactful operational delivery of tuition and coaching on The Access Project's programme.
• Lead a team in the management of the Group Tuition programme, plan and oversee volunteer onboarding, work closely with managers across the wider delivery team and act as the operational support for the Head of Tuition and Coaching, delegating where required and ensuring continuity and decision-making during absences or peak periods.

Skills

Team leadership

Stakeholder engagement

Organizational planning

Data interpretation

Problem solving

Adaptability

Tools

CRM systems

Data reporting

Job description

The Access Project is seeking a Tuition and Coaching Manager to lead the operational delivery of our tuition and coaching programme remotely. You will oversee the Group Tuition programme, manage a team, and ensure high-quality delivery across cohorts.

You will collaborate with managers across the delivery team, coordinate volunteer onboarding, and provide operational support to the Head of Tuition and Coaching, delegating duties during absences or peak periods.