TSA Program Assistant - Office Ops & Records

TSA Hiring Service; Southern Pines (NC); On-site; USD 45,000 - 75,000; Full time

Job summary

Transportation Security Administration (TSA) in Southern Pines, NC seeks Program Assistants to keep offices and airport field operations organized and running smoothly. Responsibilities include administrative coordination, data tracking, scheduling, records, payroll, and other day-to-day program needs.

This role suits detail-oriented individuals comfortable handling multiple assignments and communicating with teams, while supporting managers and employees.

Qualifications

• Providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Administrative coordination

Data tracking

Scheduling

Record management

Communication

Attention to detail

Data analysis

Customer service

Time management

Tools

Microsoft Office

Job description

Transportation Security Administration (TSA) in Southern Pines, NC seeks Program Assistants to keep offices and airport field operations organized and running smoothly. Responsibilities include administrative coordination, data tracking, scheduling, records, payroll, and other day-to-day program needs.

This role suits detail-oriented individuals comfortable handling multiple assignments and communicating with teams, while supporting managers and employees.