TS/SCI Systems Administrator — Windows & Linux Ops

General Dynamics Information Technology (GDIT); Norfolk (VA); On-site; USD 98,000 - 130,000; Full time

Job summary

General Dynamics Information Technology (GDIT) is seeking a Systems Administrator to support our intelligence customer in Norfolk, VA. The role requires a TS/SCI clearance with polygraph and hands-on experience deploying and maintaining Windows and Linux server environments.

You will manage desktop and server systems, coordinate with on-site and remote users, perform Tier 1–3 support, implement security patches, and ensure STIG compliance while following SOPs and incident response procedures.

Qualifications

• Bachelor's Degree and 5+ years of relevant experience.
• Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
• TS/SCI Clearance required and eligibility to obtain CI Poly
• Must be able to obtain System Administrator Accounts and access as required by customer within 90 days of hire
• RHEL, Windows, and/or Storage administration experience
• Experience working with trouble ticket reporting and tracking systems such as Service
• Ability to respond to after hour calls “provide on-call support" based upon contract requirements.
• Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.
• Strong documentation skills, MS Office especially Excel, Outlook, and Word
• Strong customer support and communication skills providing support to end users.
• Ability to prioritize and execute tasks in a high-pressure environment.

Responsibilities

• Systems administration of desktop and server systems connected to local and wide area networks.
• Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices
• Provide Tier 1, Tier 2 and Tier 3 problem identification, diagnosis and resolution
• Provide support for the escalation and communication of status to agency management and internal customers
• Install/load operating system and application software using PowerShell, PDQ, or MECM (SCCM)
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements
• Perform software installations and upgrades to Windows operating systems and related packages
• Create and follow procedures to maintain and manage multiple linked databases
• Conduct routine and emergency maintenance of assigned data center or end user equipment
• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
• Collaborate on backup and recovery plan development and testing
• Ensure systems are secure to STIG guidelines and security patches
• Maintain SOPs and document tickets with clear working notes
• Verify system availability with enterprise tools

Skills

RHEL

Trouble Ticket Management

Windows System Administration

Education

Bachelor's Degree

Job description

General Dynamics Information Technology (GDIT) is seeking a Systems Administrator to support our intelligence customer in Norfolk, VA. The role requires a TS/SCI clearance with polygraph and hands-on experience deploying and maintaining Windows and Linux server environments.

You will manage desktop and server systems, coordinate with on-site and remote users, perform Tier 1–3 support, implement security patches, and ensure STIG compliance while following SOPs and incident response procedures.