Senior Systems Administrator (TS/SCI) - Linux/Windows

General Dynamics Information Technology (GDIT); United States; On-site; USD 98,000 - 118,000; Full time

Job summary

General Dynamics Information Technology (GDIT) in Langley AFB, VA is seeking a TS/SCI-cleared Systems Administrator to support our intelligence customer on site. You will manage Windows and Linux servers, perform routine maintenance, implement STIGs, and provide Tier 1–3 support while collaborating with on-site and remote teams.

The role requires 5+ years of related experience, Security+ or DoD 8570 Level II, and the ability to travel up to 20%. On-site work at Langley AFB is expected.

Qualifications

• Bachelor's Degree and 5+ years of relevant experience.
• Must have Security+ certification or DoW 8570 Level II equivalent within 90 days of hire
• TS/SCI Clearance required and eligibility to obtain CI Poly
• Must be able to obtain System Administrator Accounts and access as required by customer within 90 days of hire
• RHEL, Windows, and/or Storage administration experience
• Experience working with trouble ticket reporting and tracking systems such as Service+
• Ability to respond to after hour calls “provide on-call support"
• Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.
• Strong documentation skills, experience working with MS office products especially Excel, Outlook, and Word.
• Strong customer support and communication skills providing support to end users.
• Ability to prioritize and execute tasks in a high-pressure environment.

Responsibilities

• System administration of desktop and server systems connected to local and wide area networks.
• Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices
• Provide Tier 1, Tier 2 and Tier 3 problem identification, diagnosis and resolution
• Provide support for the escalation and communication of status to agency management and internal customers
• Install/load operating system and application software using PowerShell, PDQ, or MECM (SCCM) software deployment tools
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
• Perform software installations and upgrades to Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures, licensing, and service level agreements
• Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
• Conduct routine and emergency maintenance of assigned data center or end user equipment
• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
• Collaborate and contribute to the development, administration, and testing of backup and recovery plans
• Ensure systems are secure to STIG guidelines and security patches by reviewing ACAS scans and working with ISSO's to mitigate findings
• Maintain operational, configuration, and other standard operating procedures (SOPs). Document providing clear working and resolution notes to all tickets and issues worked in a support ticket.
• Verify system availability with existing Enterprise tools

Skills

RHEL

Trouble Ticketing

Windows System Administration

Education

Bachelor's Degree

Tools

Service+

Job description

General Dynamics Information Technology (GDIT) in Langley AFB, VA is seeking a TS/SCI-cleared Systems Administrator to support our intelligence customer on site. You will manage Windows and Linux servers, perform routine maintenance, implement STIGs, and provide Tier 1–3 support while collaborating with on-site and remote teams.

The role requires 5+ years of related experience, Security+ or DoD 8570 Level II, and the ability to travel up to 20%. On-site work at Langley AFB is expected.