TS/SCI Systems Administrator - Front Office IT/NOC Lead

General Dynamics Information Technology; Springfield (VA); Presencial; USD 94.000 - 122.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K with company match

Paid time off

Total rewards package

Descripción de la vacante

General Dynamics Information Technology is seeking a Systems Administrator to support the Intelligence customer in Springfield, VA. The role emphasizes front office/NOC liaison duties, end-user device deployment, and robust incident resolution in a TS/SCI environment.

Responsibilities include coordinating with leadership, maintaining IT system operations, and ensuring security and compliance across the Front Office and NGOC staff. Travel and after-hours support may be required.

Formación

• 3+ years of experience in IT infrastructure or related field.
• Experience with VIP support is preferred.
• TS/SCI clearance or ability to obtain CI Poly.

Responsabilidades

• Serve as Front Office and NOC liaison for IT-related issues.
• Coordinate with senior leadership to address IT requirements and maintain situational awareness.
• Deploy and sustain end-user devices; manage hardware throughout lifecycle.
• Resolve incidents and escalate to Tier 3 as needed; script-based software deployment.

Conocimientos

Microsoft Windows

Thin Client Technologies

Virtual Desktop Infrastructure (VDI)

Educación

A+ Certification

ITIL v4 Foundations

Herramientas

SCCM/MECM

SMS

ServiceNow

Descripción del empleo

General Dynamics Information Technology is seeking a Systems Administrator to support the Intelligence customer in Springfield, VA. The role emphasizes front office/NOC liaison duties, end-user device deployment, and robust incident resolution in a TS/SCI environment.

Responsibilities include coordinating with leadership, maintaining IT system operations, and ensuring security and compliance across the Front Office and NGOC staff. Travel and after-hours support may be required.