TS/SCI Requirements Analyst — ITIL & ServiceNow Expert

Peraton; Tampa (FL); On-site; USD 66,000 - 106,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

HSA

Disability insurance

EAP

Parental leave

401(k)

PTO

Holidays

Job summary

Peraton is hiring a Requirements Analyst at MacDill AFB, FL, supporting SITEC 3 Enterprise Operations and Maintenance. You will translate business needs into operational IT solutions, coordinate with multiple stakeholders, and ensure compliance with government processes.

The role emphasizes problem solving, process improvement, and documentation. A TS/SCI clearance and strong communication skills are required, along with a proactive team-oriented mindset.

Qualifications

• A DoW security clearance at the TS/SCI level is required.
• Minimum years/education mapping: 9 years with HS Diploma, 7 years with AS/AA, 5 years with BS/BA, 3 years with MS/MA.
• Ability to communicate exceptionally well both orally and in writing; positive customer service attitude.
• Strong proactive team player.

Responsibilities

• Identify business and technical problems and develop corrective actions.
• Analyze and define systems, functions, processes, and user needs.
• Design technical solutions to meet operational requirements across IT platforms.
• Develop and propose policies to transition solutions to operations.
• Lead projects to update and modernize systems per policy and strategy.
• Create documentation to enhance user adoption and integration.

Skills

Communication skills

Team player

Customer service

Education

HS Diploma

AS/AA

BS/BA

MS/MA

Job description

Peraton is hiring a Requirements Analyst at MacDill AFB, FL, supporting SITEC 3 Enterprise Operations and Maintenance. You will translate business needs into operational IT solutions, coordinate with multiple stakeholders, and ensure compliance with government processes.

The role emphasizes problem solving, process improvement, and documentation. A TS/SCI clearance and strong communication skills are required, along with a proactive team-oriented mindset.