Senior ServiceNow Admin for DoD SITEC Ops

Peraton; Florida; Hybrid; USD 80,000 - 128,000; Full time

Job summary

Peraton is seeking a Systems Administrator for SITEC 3 EOM at MacDill AFB, FL. The role requires maintenance and configuration of the ServiceNow platform, CMDB accuracy, and ITSM process governance. Excellent collaboration with stakeholders and strong documentation are essential.

The candidate should have DoD TS/SCI clearance and relevant ITIL/ServiceNow expertise to support USSOCOM IT operations 24x7.

Qualifications

• Minimum education and experience as specified in the job posting.
• Strong knowledge of ITSM and CMDB administration.
• Experience with ServiceNow configuration, testing, and scripting.

Responsibilities

• Configure, customize, and maintain the ServiceNow platform.
• Support implementation and testing of new modules and enhancements.
• Collaborate with IT/business stakeholders to refine requirements.
• Maintain security, access, and data integrity in ServiceNow.
• Troubleshoot incidents and manage CMDB data accuracy.
• Create documentation for configurations and procedures.

Skills

ITSM processes

CMDB administration

Documentation

Stakeholder collaboration

ServiceNow scripting

Web technologies

ITIL processes

Education

HS Diploma

AS/AA degree

BS/BA degree

MS/MA degree

Tools

MariaDB

SQL

ServiceNow

Job description

Peraton is seeking a Systems Administrator for SITEC 3 EOM at MacDill AFB, FL. The role requires maintenance and configuration of the ServiceNow platform, CMDB accuracy, and ITSM process governance. Excellent collaboration with stakeholders and strong documentation are essential.

The candidate should have DoD TS/SCI clearance and relevant ITIL/ServiceNow expertise to support USSOCOM IT operations 24x7.