TS/SCI PC Technician — DoD IT Support (1-Year Temp)

Titan Technologies; Camp (AR); On-site; USD 40,000 - 64,000; Full time

Job summary

Titan Technologies, LLC is seeking an experienced PC Technician for a one-year temp role supporting SITEC III contract. You will provide end-user support, manage EUDs, and troubleshoot hardware, software, and network issues across USSOCOM environments.

The role requires DoD TS/SCI clearance, DoD 8570 IAT II certification, and DoW 8140 compliance, with emphasis on Windows OS, O365, and VDI integration. Apply today to contribute to critical missions and gain Navy/DoD IT experience.

Qualifications

• Active DoD TS/SCI clearance required.
• DoD 8570.01-M IAT Level II certification (e.g., Security+ CE) required.
• Must be DoW 8140 compliant under the Work Role Code 411 – Technical Support Specialist - Intermediate level.
• Experience with Windows OS, O365 suite, and mobile devices.
• Experience in hardware/software installation, configuration, and troubleshooting.
• Experience with active directory security group management, exchange distribution lists, and file share permissions.

Responsibilities

• Provides end-user and mission support for assigned components and commands.
• Manages and supports End User Devices (EUDs) with local or remote access.
• Troubleshoots hardware, software, and network connectivity issues.
• Performs IMAC migrations, hardware refreshes, or system reinstalls.
• Builds, configures, tests, installs, and maintains IT equipment.
• Plans, coordinates, and executes equipment installations including site surveys.
• Tests and verifies remote access and VDI hardware/software per USSOCOM images.
• Manages and supports VDI clients and upgrades as needed.
• Supports approved peripheral devices and configurations.
• Provides IMAC services per policies and procedures.
• Uses Remedy to track and close service tickets.
• Uses SCCM, McAfee, Intune, Forescout, Tivoli, Hyprori to diagnose issues.
• Provides VoIP provisioning and telephony support.
• Interfaces with customers to deliver user training and resolve issues.
• Coordinates with Enterprise CSD, Helpdesk, OEMS, Network, Server, Architecture teams.

Skills

Active DoD TS/SCI clearance

DoD 8570.01-M IAT II certification

DoW 8140 compliance

Windows OS experience

O365 familiarity

Hardware/software installation

AD security group mgmt

Education

High school + 6 years or AS/AA or BS/BA

Tools

Remedy

SCCM

McAfee

Intune

Forescout

Tivoli

Hypori

Job description

Titan Technologies, LLC is seeking an experienced PC Technician for a one-year temp role supporting SITEC III contract. You will provide end-user support, manage EUDs, and troubleshoot hardware, software, and network issues across USSOCOM environments.

The role requires DoD TS/SCI clearance, DoD 8570 IAT II certification, and DoW 8140 compliance, with emphasis on Windows OS, O365, and VDI integration. Apply today to contribute to critical missions and gain Navy/DoD IT experience.