TS/SCI IT Support Specialist — Secure Communications

Leidos; Suitland (MD); On-site; USD 56,000 - 94,000; Full time

Job summary

Leidos in Suitland, MD is seeking a Computer Support Specialist to support end user hardware, asset and configuration management, and secure communications systems at NMIC. The role includes installing and maintaining desktops, patching networks, and delivering training to rotating personnel, with emphasis on reliability and mission-critical IT support.

The position requires TS/SCI clearance, experience across Windows/ Linux/Unix, and familiarity with ServiceNow and SCCM.

Qualifications

• Bachelor degree with 1+ year of experience, Associate degree with 3+ year of experience or a High school diploma / GED with 5+ years of experience.
• Active TS/SCI security clearance.
• One of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, BICSI ITS Installer 2 (Fiber Optic) within six months, CISSP, CASP.
• Experience supporting Windows, Linux, and Unix based infrastructure.
• Experience using ServiceNow Action Request System or an equivalent ticketing system.
• Proficiency with Microsoft business tools and SCCM.
• Excellent oral and written communication skills.

Responsibilities

• Install, configure, and maintain hardware and software within desktop computing environments.
• Perform network switch patching and configuration.
• Ensure security patches are current and applied.
• Develop test specifications and procedures.
• Assist with design, installation, configuration, accreditation, and scheduling of voice and video systems.
• Support asset management activities including inventory relocation repair and destruction.
• Troubleshoot and resolve technical issues and respond to emergent support requirements.
• Deliver training to rotating military personnel on system configuration hardware repair and secure communications.

Skills

TS/SCI Clearance

Windows/Linux/Unix

Effective communication

End user training

Education

Bachelor's degree +1 year

Associate degree +3 years

High school diploma +5 years

Tools

ServiceNow

SCCM

Microsoft Office

Job description

Leidos in Suitland, MD is seeking a Computer Support Specialist to support end user hardware, asset and configuration management, and secure communications systems at NMIC. The role includes installing and maintaining desktops, patching networks, and delivering training to rotating personnel, with emphasis on reliability and mission-critical IT support.

The position requires TS/SCI clearance, experience across Windows/ Linux/Unix, and familiarity with ServiceNow and SCCM.