TS/SCI IT Support Specialist — Secure Communications

Leidos LLC; Crane (IN); On-site; USD 52,000 - 94,000; Full time

Benefits offered by this job

Health and Wellness programs

Retirement benefits

Paid leave

Job summary

Leidos is seeking a Computer Support Specialist to join our team in Crane, Indiana. You will support end-user hardware, asset and configuration management, and secure communications systems at Naval Support Activity (NSA) Crane.

You will help maintain reliable IT infrastructure while providing technical support to mission-critical operations. The role requires an active TS/SCI clearance and experience with Windows, Linux, and Unix environments, ServiceNow ticketing, SCCM, and Microsoft tools.

Qualifications

• High school diploma or GED with 5+ years of experience, Associate degree with 3+ years of experience, or Bachelor degree with 1+ year of experience.
• Active TS/SCI security clearance.
• One of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire, CISSP, CASP.
• Experience supporting Windows, Linux, and Unix based infrastructure.
• Experience using ServiceNow Action Request System or an equivalent ticketing system.
• Proficiency with Microsoft business tools.
• Familiarity with Microsoft System Center Configuration Manager (SCCM).
• Excellent oral and written communication skills.

Responsibilities

• Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.
• Perform network switch patching and configuration.
• Ensure security patches are current and successfully applied.
• Develop test specifications and procedures.
• Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
• Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.
• Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.
• Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.

Skills

End user support

Communication skills

Security awareness

Problem solving

Education

High school diploma or GED

Associate degree

Bachelor degree

Tools

SCCM

ServiceNow

Windows

Linux

Unix

Microsoft Office

Job description

Leidos is seeking a Computer Support Specialist to join our team in Crane, Indiana. You will support end-user hardware, asset and configuration management, and secure communications systems at Naval Support Activity (NSA) Crane.

You will help maintain reliable IT infrastructure while providing technical support to mission-critical operations. The role requires an active TS/SCI clearance and experience with Windows, Linux, and Unix environments, ServiceNow ticketing, SCCM, and Microsoft tools.