Secure IT Support Specialist – Mission-Critical Ops (TS/SCI)

Leidos

Crane (IN)

On-site

USD 52,000 - 94,000

Full time

12 days ago
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Job summary

Leidos is seeking a Computer Support Specialist to join our team in Crane, Indiana. You will support end-user hardware, asset and configuration management, and secure communications systems at NSA Crane.

You'll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations. Responsibilities include installing and maintaining desktop hardware/software, patch management, SCCM and ServiceNow ticketing, and delivering training to

Qualifications

  • Experience supporting Windows, Linux, and Unix-based infrastructure.
  • Active TS/SCI security clearance.
  • Experience with ServiceNow and ticketing systems.
  • Proficiency with Microsoft business tools and SCCM.

Responsibilities

  • Install, configure, and maintain hardware and software within desktop computing environments.
  • Perform network switch patching and configuration.
  • Ensure security patches are current and applied.
  • Develop test specifications and procedures.
  • Assist with design, installation, accreditation, and scheduling of voice/video systems.
  • Support asset management activities and equipment lifecycle.
  • Troubleshoot and resolve technical issues and respond to requests.
  • Deliver training to rotating military personnel on system configuration and secure communications.

Skills

Strong communication
End-user support
Technical troubleshooting

Education

High school diploma or GED
Associate degree
Bachelor's degree

Tools

ServiceNow
SCCM
Microsoft Office
Ticketing system

Job description

Leidos is seeking a Computer Support Specialist to join our team in Crane, Indiana. You will support end-user hardware, asset and configuration management, and secure communications systems at NSA Crane.

You'll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations. Responsibilities include installing and maintaining desktop hardware/software, patch management, SCCM and ServiceNow ticketing, and delivering training to

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