Computer Support Specialist

Leidos; Crane (IN); On-site; USD 52,000 - 94,000; Full time

Job summary

Leidos is seeking a Computer Support Specialist to join our team in Crane, Indiana. You will support end-user hardware, asset and configuration management, and secure communications systems at NSA Crane.

You'll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations. Responsibilities include installing and maintaining desktop hardware/software, patch management, SCCM and ServiceNow ticketing, and delivering training to

Qualifications

• Experience supporting Windows, Linux, and Unix-based infrastructure.
• Active TS/SCI security clearance.
• Experience with ServiceNow and ticketing systems.
• Proficiency with Microsoft business tools and SCCM.

Responsibilities

• Install, configure, and maintain hardware and software within desktop computing environments.
• Perform network switch patching and configuration.
• Ensure security patches are current and applied.
• Develop test specifications and procedures.
• Assist with design, installation, accreditation, and scheduling of voice/video systems.
• Support asset management activities and equipment lifecycle.
• Troubleshoot and resolve technical issues and respond to requests.
• Deliver training to rotating military personnel on system configuration and secure communications.

Skills

Strong communication

End-user support

Technical troubleshooting

Education

High school diploma or GED

Associate degree

Bachelor's degree

Tools

ServiceNow

SCCM

Microsoft Office

Ticketing system

Job description

Description

Computer Support Specialist

Location: Crane, Indiana
Security Clearance: Active TS/SCI Required

Leidos is seeking a Computer Support Specialist to join our team in Crane, Indiana. In this role, you will support end user hardware, asset and configuration management, and secure communications systems at Naval Support Activity (NSA) Crane. You'll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations.

Primary Responsibilities

• Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.
• Perform network switch patching and configuration.
• Ensure security patches are current and successfully applied.
• Develop test specifications and procedures.
• Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
• Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.
• Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.
• Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.

Required Qualifications

• High school diploma or GED with 5+ years of experience, Associate degree with 3+ years of experience, or Bachelor degree with 1+ year of experience.
• Active TS/SCI security clearance.
• One of the following certifications:
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire
  • CISSP
  • CASP
• Experience supporting Windows, Linux, and Unix based infrastructure.
• Experience using ServiceNow Action Request System or an equivalent ticketing system.
• Proficiency with Microsoft business tools.
• Familiarity with Microsoft System Center Configuration Manager (SCCM).
• Excellent oral and written communication skills.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $52,000.00 - $94,000.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.