TS/SCI IT Support Specialist for Secure Communications

Leidos; Indiana; On-site; USD 52,000 - 94,000; Full time

Job summary

Leidos is seeking a Computer Support Specialist to join our team in Crane, Indiana. You will support end user hardware, asset and configuration management, and secure communications systems at Naval Support Activity NSA Crane.

The role involves maintaining IT infrastructure and delivering technical support for mission-critical operations. Responsibilities include installing and maintaining desktop environments, patching networks, and ensuring security updates.

Qualifications

• High school diploma or GED with 5+ years of experience, Associate degree with 3+ years, or Bachelor with 1+ year.
• Active TS/SCI security clearance.
• One of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, BICSI ITS Installer 2 (Fiber Optic) within six months, CISSP, or CASP.
• Experience supporting Windows, Linux, and Unix based infrastructure.
• Experience using ServiceNow Action Request System or an equivalent ticketing system.
• Proficiency with Microsoft business tools.
• Familiarity with Microsoft SCCM.
• Excellent oral and written communication skills.

Responsibilities

• Install, configure, and maintain hardware and software within desktop environments (thick clients, thin clients, VoIP phones, video systems).
• Perform network switch patching and configuration.
• Ensure security patches are current and applied.
• Develop test specifications and procedures.
• Assist with design, installation, accreditation, and scheduling of voice/video systems.
• Support asset management activities including inventory, relocation, repair, destruction.
• Troubleshoot issues and provide timely support.
• Deliver training to rotating military personnel on system configuration and secure communications.

Skills

End-user support

Windows

Linux/Unix

ServiceNow

SCCM

Microsoft Office

TS/SCI clearance

Education

Bachelor degree with 1+ year experience

Associate degree with 3+ years experience

High school diploma or GED with 5+ years experience

Active TS/SCI clearance

CompTIA A+/Network+/Security+

CISSP

CASP

BICSI ITS Installer 2 (Fiber Optic)

Tools

ServiceNow Action Request System

Microsoft System Center Configuration Manager (SCCM)

Microsoft Office

Job description

Leidos is seeking a Computer Support Specialist to join our team in Crane, Indiana. You will support end user hardware, asset and configuration management, and secure communications systems at Naval Support Activity NSA Crane.

The role involves maintaining IT infrastructure and delivering technical support for mission-critical operations. Responsibilities include installing and maintaining desktop environments, patching networks, and ensuring security updates.