TS/SCI 3rd Shift Operations Lead

Via Logic LLC; Arlington (VA); On-site; USD 73,000 - 133,000; Full time

Job summary

Leidos seeks an Operations Shift Lead for the 10PM–6AM shift in Arlington, VA, on-site. You will oversee day-to-day operations, incident response, and coordination across networks, servers, and applications within a secure SWS environment.

The role emphasizes leadership during outages and rapid problem resolution. Ideal candidates have a TS/SCI clearance, DoD 8750 IAT II certification (Security+ CE), and 4+ years in Windows/Linux operations.

Qualifications

• Bachelor's degree or higher and 4+ years of related experience with Windows or Linux servers.
• Active TS/SCI security clearance required.
• DoD 8750 certification at least IAT level II (e.g., Security+ CE).
• Potential for CI Poly in the future.
• Comfort with 24x7 night, weekend and holiday shifts.
• Experience leading an operations team or senior escalation role.
• Strong communication and incident coordination skills.
• Ability to make independent risk-based decisions during outages.
• Experience with monitoring tools such as SolarWinds or Splunk.
• Knowledge of ITIL processes: Incident, Problem, Change Management.
• Experience with ticketing systems like ServiceNow or Jira.
• Understanding of DNS, DHCP, VPNs, routing, and switching.
• Familiarity with Windows/Linux infrastructure and cloud environments.
• Hands-on experience in IT Cybersecurity, Network Operations, or Windows Server administration.

Responsibilities

• Lead and coordinate operations tasks during assigned shifts.
• Oversee monitoring of networks, servers, apps, and infra for outages and performance.
• Own incident triage, escalation, and resolution through closure.
• Coordinate with network, systems, security, app, and vendor teams.
• Ensure adherence to SLAs and runbooks; manage escalation procedures.
• Review alerts for trends and potential improvements.
• Conduct shift handovers and maintain documentation.
• Mentor and guide during complex incidents.
• Prepare incident reports, shift summaries, and operational metrics.
• Participate in major incident management and post-incident reviews.

Skills

TS/SCI clearance

Incident coordination

24x7 shift support

Team leadership

Decision making under pressure

Monitoring tools

DNS/DHCP/VPN

Windows/Linux

Security+ or equivalent

Education

Bachelor's degree

Tools

SolarWinds

Splunk

ServiceNow

Jira

Job description

Leidos seeks an Operations Shift Lead for the 10PM–6AM shift in Arlington, VA, on-site. You will oversee day-to-day operations, incident response, and coordination across networks, servers, and applications within a secure SWS environment.

The role emphasizes leadership during outages and rapid problem resolution. Ideal candidates have a TS/SCI clearance, DoD 8750 IAT II certification (Security+ CE), and 4+ years in Windows/Linux operations.