Trusted Traveler Admin Clerk — Onsite (St. Louis)

TeleSolv Group; St. Louis (MO); On-site; USD 45,000 - 52,000; Full time

Job summary

TeleSolv Consulting in St. Louis, MO is seeking a General Clerk III to provide customer-focused administrative support for Trusted Traveler Program applicants, including identity verification, scheduling, and daily reporting.

This onsite position requires U.S. citizenship, a Tier 4 Public Trust, or the ability to obtain one; candidates should have a high school diploma and two years of administrative experience with Microsoft Office.

Qualifications

• U.S. Citizen.
• Willing to go through an intense background check
• Active Tier 4 Public Trust, or the ability to obtain and maintain one.
• Two (2) years of general administrative experience with customer interface.
• Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
• Two (2) years of related undergraduate study may substitute for experience.

Responsibilities

• Greet and check-in applicants.
• Verify identity and documents; address inquiries; ensure timely check-in.
• Maintain up-to-date program information for public assistance.
• Notify government staff of information affecting applications.
• Check applicant data against government databases.
• Escort applicants as needed.
• Provide daily performance reports.
• Compile data for CBP officer and contractor reports.
• Schedule interview appointments in the Trusted Traveler Programs Internal.
• Assist with creating accounts and submitting online enrollment and renewals.
• Assist with membership card activation.

Skills

Customer-focused

Administrative support

Data reporting

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TeleSolv Consulting in St. Louis, MO is seeking a General Clerk III to provide customer-focused administrative support for Trusted Traveler Program applicants, including identity verification, scheduling, and daily reporting.

This onsite position requires U.S. citizenship, a Tier 4 Public Trust, or the ability to obtain one; candidates should have a high school diploma and two years of administrative experience with Microsoft Office.