Trusted Traveler Admin Clerk – Onsite El Paso

TeleSolv Consulting, LLC; El Paso (TX); On-site; USD 43,438,000 - 58,738,000; Full time

Benefits offered by this job

PTO

11 paid federal holidays

Medical insurance

Dental insurance

Vision insurance

Company paid life insurance

Short-term disability insurance

Long-term disability insurance

Employee assistance program

401(k) plan matching

Job summary

TeleSolv Consulting is seeking a General Clerk III to support Federal Services in El Paso, TX, onsite. This role requires a Tier 4 Public Trust background check and US citizenship.

You will assist Trusted Traveler Program applicants with identity verification, appointment scheduling, document checks, data entry and daily reporting, while providing courteous customer service and maintaining up-to-date program information.

Qualifications

• U.S. Citizen.
• Willing to undergo intensive background check.
• Active Tier 4 Public Trust, or ability to obtain.
• High school diploma or GED.
• Two years of general administrative experience with customer interface.
• Two years of experience with Microsoft Office.

Responsibilities

• Greet and check-in applicants.
• Verify applicant identity and required documents.
• Maintain up-to-date program information for public.
• Notify government inspection staff of adverse information.
• Check information against government databases.
• Escort applicants as needed.
• Provide performance reports.
• Compile daily activity data for CBP staff.
• Schedule interview appointments.
• Assist with creating accounts and applying online for enrollment and renewal.
• Assist with membership card activation.

Skills

General admin

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Word

PowerPoint

Excel

Access

Outlook

Visio

Job description

TeleSolv Consulting is seeking a General Clerk III to support Federal Services in El Paso, TX, onsite. This role requires a Tier 4 Public Trust background check and US citizenship.

You will assist Trusted Traveler Program applicants with identity verification, appointment scheduling, document checks, data entry and daily reporting, while providing courteous customer service and maintaining up-to-date program information.