Trust & Safety Specialist

Allyis, Inc; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Allyis, Inc is seeking a Trust & Safety Specialist to manage confidential information and enforce policies that protect users from CSAM and related violations. The role emphasizes handling sensitive material with care, privacy, and professional resilience.

Responsibilities include applying safety guidelines, reviewing content for violations, managing multiple cases, and maintaining composure in a challenging, high-sensitivity environment.

Qualifications

• 1–2 years of experience in Trust & Safety or related field.
• Criminal justice background required; candidates with human rights, psychology or related fields encouraged.
• Ability to handle potentially disturbing content professionally and with resilience.
• Private workspace: must have a private, quiet space to work.
• Strong attention to detail to identify violations and ensure safety.
• Excellent written and verbal communication to report and escalate issues.

Responsibilities

• Confidentiality & Sensitivity: Handle confidential information with privacy and data protection.
• Trust & Safety Enforcement: Review content to address violations including CSAM and illegal activities.
• Policy Implementation: Enforce community guidelines and safety protocols.
• Case Management: Prioritize and manage multiple cases for timely resolution of flagged content.
• Work in a Sensitive Environment: Maintain emotional resilience when handling potentially disturbing content.

Skills

Trust & Safety

Attention to Detail

Communication Skills

Emotional Resilience

Analytical Skills

Job description

We are seeking a dedicated Trust & Safety Specialist to handle sensitive, confidential information and to help ensure a safe environment for users by enforcing policies on Trust & Safety issues, including Child Sexual Abuse Material (CSAM) and related violations. This role requires a commitment to handling sensitive cases with care and a strong understanding of criminal justice, human rights, and psychological principles.

Our team focuses on protecting users from harmful and illegal content while upholding privacy, dignity, and trust.

Key Responsibilities:

• Confidentiality & Sensitivity: Handle confidential and sensitive information, ensuring data protection, privacy, and security in all aspects of the role.
• Trust & Safety Enforcement: Review and assess content to identify and address Trust & Safety violations, including CSAM, harmful content, and illegal activities.
• Policy Implementation: Apply and enforce community guidelines, policies, and safety protocols to maintain a safe online environment.
• Case Management: Prioritize and manage multiple cases, ensuring timely and accurate resolution of flagged content and safety issues.
• Work in a Sensitive Environment: Maintain emotional resilience while handling potentially disturbing content related to CSAM, or other violations.

Required Qualifications:

• Experience: Minimum of 1-2 years of experience in Trust & Safety, handling confidential information, or working in a related field.
• Background: A criminal justice background is required; candidates with experience in human rights, social studies, psychology, or similar fields will be considered.
• Sensitivity & Resilience: Ability to handle and process sensitive and potentially disturbing content in a professional and resilient manner.
• Private Workspace: Must have a private, quiet space to work without interruptions or distractions.
• Attention to Detail: Strong analytical skills to identify violations and ensure compliance with safety protocols.
• Communication Skills: Excellent written and verbal communication skills to report and elevate issues effectively.