Trust & Safety Analyst (II)

Russell Tobin; New York (NY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k)-retirement savings

Employee assistance program

Legal support

Employee discounts

Job summary

A leading staffing firm is seeking a Trust & Safety Analyst in New York, NY. This role focuses on reviewing sensitive content and conducting data analytics to optimize business performance. Responsibilities include project management, strategic analysis, and presenting insights to stakeholders. Candidates should have 4 years of experience in related fields. The role offers comprehensive benefits including healthcare coverage and a 401(k) retirement plan, with a hybrid work schedule of onsite three days a week.

Qualifications

• 4 years of experience in data analytics, Trust & Safety, policy, or cybersecurity.
• Ability to drive well-defined projects with moderate levels of uncertainty.
• Expertise in metrics architecture and analysis.

Responsibilities

• Manage project planning and status reporting.
• Oversee execution of data-oriented analysis.
• Conduct strategic analysis to optimize business performance.
• Facilitate project documentation and issue tracking.
• Drive recommendations through to implementation.

Skills

Data analytics

Problem-solving

Project management

Statistical analysis

Technical fluency

Machine learning

Job description

Location: New York NY (Hybrid – Tue, Wed, Thur Onsite for 3 days)

Duration: 12 months contract

Note: In this role they are expected to review sensitive content.

Top Responsibilities:

• Perform sensitive reviews against client's Nonconsensual intimate imagery global policy (NCII) and participate in enforcement quality across policy area, including calibrations with vendor teams.
• 4 years of experience in data analytics, Trust & Safety, policy, cybersecurity, or related fields.

Description:

As a Trust & Safety Analyst, you drive impact that changes the way T&S operates. You focus on primarily strategic components of projects, delivering detailed data analyses (including insights and recommendations) that drive decisions, with limited guidance. You drive well-defined projects, with moderate levels of uncertainty, to resolve abuse and harm-fighting and mitigation problems of medium complexity. As you partner cross-functionally with others globally, balancing your own perspectives with those of diverse stakeholders to drive impact, you act as a reliable, credible point of contact for information and subject matter knowledge, and develop expertise within a Global Affairs domain.

Responsibilities include:

• Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation. Propose next steps and roadblock solutions and anticipate questions and challenges.
• Oversee execution of data-oriented analysis to architect metrics, synthesize information, solve problems, and influence business decision-making by presenting insights and market trends, with minimal guidance to the project team.
• Work with a team of business analysts responsible for implementing various internal and external integrations between business objectives, as well as designing and building strategies that support these business systems.
• drive well-defined abuse
• and harm-fighting and mitigation projects of moderate to high complexity.
• Provide employee feedback analysis, operational monitoring, and error resolution to prevent inaccuracies, reduce process latency, and drive process excellence for standard processes.
• Conduct strategic analysis, identifying, evaluating, and recommending ways to optimize business performance and deliver best-in-class execution within relevant PA, function, or sub-function with minimal guidance.
• Help stakeholders to improve business processes by performing effective escalation management, providing quick fix solutions, and pushing projects forward, and driving recommendations through to implementation.
• Data analytics & modeling
• Operations improvement
• Machine learning
• Project management
• Statistical analysis
• Thought leadership (Trust & Safety Analyst)
• Technical Fluency (Trust & Safety)
• Problem-solving

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors