Truck Service Advisor: Scheduling, Parts & Customer Care

Allegiance Trucks, LLC; Bridgeport (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive starting pay

Health benefits (Medical, Dental, and

Job summary

Allegiance Trucks, LLC is seeking a Service Advisor to join our growing dealership network in Bridgeport, AL. You will manage shop workflow, communicate updates to customers, coordinate parts, and prepare repair orders with clear descriptions. The role requires detail orientation, strong problem-solving, and customer focus in a fast-paced environment.

We offer competitive pay and solid benefits, with opportunities for training and advancement within Allegiance Trucks.

Qualifications

• High School Diploma or GED required.
• Must be highly organized and detail oriented.
• Customer focused with strong problem-solving skills.
• Computer savvy; familiarity with auto and trucking preferred.

Responsibilities

• Managing and overseeing the shop's workflow and schedule.
• Calling customers to advise them about service changes or delivery times.
• Coordinate with service team about parts ordering and ensuring parts are available when needed.
• Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.
• Check on progress of repairs throughout the day.
• Handle telephone inquiries regarding inbound work and work in process.
• Review repair orders to ensure that work is completed.
• Assist with other projects as needed

Skills

Highly organized and detail oriented

Customer focused

Ability to solve complex problems

Computer savvy

Familiarity with auto and trucking

Education

High School Diploma or GED

Job description

Allegiance Trucks, LLC is seeking a Service Advisor to join our growing dealership network in Bridgeport, AL. You will manage shop workflow, communicate updates to customers, coordinate parts, and prepare repair orders with clear descriptions. The role requires detail orientation, strong problem-solving, and customer focus in a fast-paced environment.

We offer competitive pay and solid benefits, with opportunities for training and advancement within Allegiance Trucks.