Truck Service Advisor & Repair Estimator

Peach State Truck Centers; Jefferson (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Peach State Truck Centers in Jefferson, GA seeks a Service Advisor to receive service work from customers and coordinate with technicians to complete repairs and invoicing. The role emphasizes clear communication of repair needs and cost estimates, creating work orders, and ensuring smooth service flow.

The ideal candidate will assist customers, prepare repair estimates, obtain approvals, and finalize invoices, with duties potentially expanding to other service tasks as needed.

Qualifications

• High school diploma or GED required.
• Minimum of one year related experience and/or training.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Communicate with the customer to understand repair needs and advise on required repair and cost estimates.
• Create work orders for service tasks.
• Create repair estimates based on the technician's diagnosis.
• Communicate repair needs to customer and obtain approval for repairs.
• Complete invoice and obtain payment.
• Close repair orders.
• Other duties as assigned.

Skills

Customer service

Communication

Ticket creation

Phone etiquette

Education

High School Diploma or GED

Tools

CRM software

Job description

Peach State Truck Centers in Jefferson, GA seeks a Service Advisor to receive service work from customers and coordinate with technicians to complete repairs and invoicing. The role emphasizes clear communication of repair needs and cost estimates, creating work orders, and ensuring smooth service flow.

The ideal candidate will assist customers, prepare repair estimates, obtain approvals, and finalize invoices, with duties potentially expanding to other service tasks as needed.