Service Advisor | Heavy-Duty Truck Care & Growth

NEXTRAN CORPORATION; Macon (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Career Paths

Network of 25 Dealerships

Disability Insurance

Paid Time Off

Life Insurance

FSA (Medical/Dependent Care)

401(k) Match

Company Holidays

EAP

Medical/Dental/Vision Benefits

Social Responsibility Opportunities

Industry Experience

Professional Growth

Job summary

Nextran Truck Centers in Macon, GA is seeking a Service Advisor to join our team. You will schedule service appointments, prepare estimates, educate customers on maintenance, track work orders, and explain services and charges.

Ideal candidates have strong interpersonal and communication skills, three years in the heavy-duty truck sector, and computer proficiency. We offer comprehensive benefits and opportunities for professional growth.

Qualifications

• Interpersonal skills
• Communication skills
• Computer proficiency

Responsibilities

• Scheduling service appointments with Service Foreman.
• Preparing written estimates for parts and labor, providing accurate time-frame for completion, inspecting vehicle and recommending additional services as needed.
• Educating customers on manufacturer’s recommended maintenance.
• Tracking service work/repair orders, updating dispatch system, and providing customers with timely follow-up on work in progress.
• Explaining service work and related charges to customers before, during and after the completion of services.
• Reviewing completed work with Shop Foreman and back parts counter personnel.
• Processing repair orders and handling customer’s method of payment.
• Test driving vehicle with customer, as needed.
• Other duties, as assigned.

Job description

Nextran Truck Centers in Macon, GA is seeking a Service Advisor to join our team. You will schedule service appointments, prepare estimates, educate customers on maintenance, track work orders, and explain services and charges.

Ideal candidates have strong interpersonal and communication skills, three years in the heavy-duty truck sector, and computer proficiency. We offer comprehensive benefits and opportunities for professional growth.