Truck Service Advisor & Repair Estimator

Bham AL Freightliner; Dothan (AL); On-site; USD 34,000 - 52,000; Full time

Job summary

Alabama Freightliner in Tuscaloosa, AL is seeking a Service Advisor to receive service work from customers and coordinate with technicians through repair and invoicing processes. You will create work orders and repair estimates, explain needed services to customers, obtain approvals, and finalize invoices while ensuring accurate closeout of repair orders in a fast-paced dealership environment.

This role requires the ability to safely navigate shop environments, communicate effectively, and

Qualifications

• High school diploma or GED required.
• Minimum 1 year of related experience and/or training.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Receive service work from customers and communicate with technicians and customers through completion of the repair, including completion of the invoice.
• Create work orders and repair estimates based on the technician’s diagnosis.
• Communicate repair needs to customer and obtain approval for repairs.
• Complete invoice and close repair orders.

Education

High School Diploma or GED

Job description

Alabama Freightliner in Tuscaloosa, AL is seeking a Service Advisor to receive service work from customers and coordinate with technicians through repair and invoicing processes. You will create work orders and repair estimates, explain needed services to customers, obtain approvals, and finalize invoices while ensuring accurate closeout of repair orders in a fast-paced dealership environment.

This role requires the ability to safely navigate shop environments, communicate effectively, and