Truck Service Advisor I - Parts & Service Expert

TravelCenters of America; Commerce City (CO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision and life保险

401(k) with a company match

Paid vacation and holidays

Discounts on technology, travel, food,

Company paid training

Job summary

TravelCenters of America is seeking a Truck Service Advisor to join its nationwide TA Truck Service team. You will write work orders, process OTC transactions, and prepare quotes while delivering excellent customer service and accuracy.

Ideal candidates have a High School Diploma or GED, strong communication skills, cashier and customer service experience, and basic computer skills; a valid driver’s license and flexibility to work nights, weekends and holidays are required.

Qualifications

• High School Diploma or GED required.
• Strong verbal and written communication skills.
• Previous cashier and customer service experience; repair/parts shop experience preferred.
• Strong suggestive selling skills.
• Basic computer skills.
• Valid driver’s license.
• Ability to work flexible hours including nights, weekends and some holidays.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; understand various payment types.
• Maintain the safety of both customers and team members.

Skills

Verbal and written communication

Cashier experience

Customer service experience

Repair/parts shop experience

Suggestive selling

Basic computer skills

Valid driver’s license

Education

High School Diploma or GED

Job description

TravelCenters of America is seeking a Truck Service Advisor to join its nationwide TA Truck Service team. You will write work orders, process OTC transactions, and prepare quotes while delivering excellent customer service and accuracy.

Ideal candidates have a High School Diploma or GED, strong communication skills, cashier and customer service experience, and basic computer skills; a valid driver’s license and flexibility to work nights, weekends and holidays are required.