Truck Service Advisor I - Launch Your Tech Career

TravelCenters of America

New Paris (OH)

On-site

USD 22,000 - 30,000

Full time

14 days+
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Benefits offered by this job

401(k) with company match
Paid vacation and holidays
On-site meal discounts
Tuition reimbursement

Job summary

TravelCenters of America is hiring a Truck Service Advisor to provide first-rate service, write work orders, and handle OTC transactions. You will leverage product knowledge to assist customers and drive sales while ensuring a high level of customer satisfaction.

Responsibilities include sourcing parts, preparing quotes, coordinating with vendors, and maintaining shop and counter cleanliness. A valid driver’s license and flexibility to work nights, weekends, and holidays are required.

Qualifications

  • High School Diploma or GED required.
  • Excellent verbal and written communication skills.
  • Previous cashier and customer service experience.
  • Professional appearance and demeanor.
  • Strong suggestive selling abilities.
  • Basic computer skills.

Responsibilities

  • Write, detail, and process Work Orders and OTC transactions.
  • Secure Purchase Orders and communicate quotes to customers.
  • Source parts from outside vendors and coordinate delivery.
  • Prepare end-of-shift reports and understand payment types.
  • Maintain clean service counters, showroom, and restrooms.
  • Ensure safety of customers and team members.

Skills

Suggestive selling
Customer service
Communication skills
Basic computer skills

Education

High School Diploma or GED

Tools

POS system

Job description

TravelCenters of America is hiring a Truck Service Advisor to provide first-rate service, write work orders, and handle OTC transactions. You will leverage product knowledge to assist customers and drive sales while ensuring a high level of customer satisfaction.

Responsibilities include sourcing parts, preparing quotes, coordinating with vendors, and maintaining shop and counter cleanliness. A valid driver’s license and flexibility to work nights, weekends, and holidays are required.

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