Truck Service Advisor — Grow with Tech & Customer Impact

TravelCenters of America; Hillsboro (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental, Vision, and Life insurance

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on tech, travel, food, and燃料

Job summary

TravelCenters of America is hiring a Truck Service Advisor to write work orders, process OTC transactions and quotes while delivering first-rate service to travelers.

You will source parts from vendors, coordinate deliveries, prepare end-of-shift reports, and handle multiple payment types. A high school diploma and customer-service experience are required, along with a valid driver’s license and the ability to work nights, weekends and holidays.

Qualifications

• High School Diploma or GED
• Good verbal and written communication skills
• Previous cashier and customer service experience; experience in repair or parts shop preferred
• Presents self in a professional manner to customers, management, and coworkers.
• Strong suggestive selling skills
• Basic computer skills
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
• A valid driver’s license

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
• Source parts from outside vendors and coordinate delivery
• Prepare end of shift drop and shift report; Understand various payment types
• Ensure the cleanliness of service counters, showroom, and customer restrooms
• Maintain the safety of both our customers and team members
• Write work orders, process OTC transactions and quotes to ensure traveler satisfaction

Skills

Verbal & written communication

Suggestive selling

Customer service

Professional appearance

Basic computer skills

Education

High School Diploma or GED

Job description

TravelCenters of America is hiring a Truck Service Advisor to write work orders, process OTC transactions and quotes while delivering first-rate service to travelers.

You will source parts from vendors, coordinate deliveries, prepare end-of-shift reports, and handle multiple payment types. A high school diploma and customer-service experience are required, along with a valid driver’s license and the ability to work nights, weekends and holidays.