Truck Service Advisor I: Service, Parts & Sales

TravelCenters of America; Walton (KY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, fuel

Job summary

TravelCenters of America seeks a Truck Service Advisor to provide first-rate service to customers, write Work Orders, and handle OTC transactions. You will secure purchase orders, prepare quotes, and coordinate part deliveries with vendors.

The role requires strong communication, a professional presentation, and flexibility for night/weekend shifts. Join TA Truck Service as part of a nationwide network of travel centers.

Qualifications

• A dedicated individual who works well with others.
• High School Diploma or GED
• Good verbal and written communication skills
• Previous cashier and customer service experience; experience in repair or parts shop preferred
• Presents self in a professional manner to customers, management, and coworkers.
• Strong suggestive selling skills
• Basic computer skills
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
• A valid driver’s license

Responsibilities

• Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
• Source parts from outside vendors and coordinate delivery
• Prepare end of shift drop and shift report; Understand various payment types
• Ensure the cleanliness of service counters, showroom, and customer restrooms
• Maintain the safety of both our customers and team members

Skills

Customer service

Cashier experience

Communication

Team player

Flexible hours

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

TravelCenters of America seeks a Truck Service Advisor to provide first-rate service to customers, write Work Orders, and handle OTC transactions. You will secure purchase orders, prepare quotes, and coordinate part deliveries with vendors.

The role requires strong communication, a professional presentation, and flexibility for night/weekend shifts. Join TA Truck Service as part of a nationwide network of travel centers.