Truck Service Advisor I — Grow with a National Network

TravelCenters of America; Laredo (TX); In loco; USD 44.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Employee discounts

Descrizione del lavoro

TravelCenters of America is seeking a Truck Service Advisor (TSA) to deliver first-rate service across our 280+ locations. You will write work orders, handle OTC transactions, and coordinate quotes and purchase orders to get travelers back on the road.

You’ll work in a team-focused environment, use product knowledge, and develop strong suggestive selling while maintaining counter and shop areas. A valid driver’s license and flexible hours are required.

Competenze

• High School Diploma or GED.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; experience in repair or parts shop preferred.
• Presents self in a professional manner to customers, management, and coworkers.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions.
• A valid driver’s license.

Mansioni

• Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery
• Prepare end of shift drop and shift report; Understand various payment types
• Ensure the cleanliness of service counters, showroom, and customer restrooms
• Maintain the safety of both our customers and team members

Conoscenze

Customer service

Cashier experience

Upselling

Verbal & written communication

Basic computer skills

Valid driver's license

Teamwork

Flexible hours

Formazione

High School Diploma or GED

Descrizione del lavoro

TravelCenters of America is seeking a Truck Service Advisor (TSA) to deliver first-rate service across our 280+ locations. You will write work orders, handle OTC transactions, and coordinate quotes and purchase orders to get travelers back on the road.

You’ll work in a team-focused environment, use product knowledge, and develop strong suggestive selling while maintaining counter and shop areas. A valid driver’s license and flexible hours are required.