Truck Service Advisor: Growth, Benefits, Flexible Hours

TravelCenters of America; Canutillo (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacation

Paid holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, food,

fuel discounts

Job summary

TravelCenters of America is seeking a Truck Service Advisor (TSA) to join our national Truck Service team. You will write work orders, handle OTC transactions, and process quotes while applying product knowledge to help customers get back on the road safely and quickly.

With a background in cashier or customer service, you will coordinate with vendors, manage payments, and maintain clean, safe service counters and areas.

Qualifications

• High School Diploma or GED.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; experience in repair or parts shop preferred.
• Presents self in a professional manner to customers, management, and coworkers.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions.
• A valid driver’s license.

Responsibilities

• Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery
• Prepare end of shift drop and shift report; Understand various payment types
• Ensure the cleanliness of service counters, showroom, and customer restrooms
• Maintain the safety of both our customers and team members

Skills

Customer service

Cashier experience

Communication skills

Basic computer skills

Team player

Driver's license

Education

High School Diploma or GED

Tools

POS system

Job description

TravelCenters of America is seeking a Truck Service Advisor (TSA) to join our national Truck Service team. You will write work orders, handle OTC transactions, and process quotes while applying product knowledge to help customers get back on the road safely and quickly.

With a background in cashier or customer service, you will coordinate with vendors, manage payments, and maintain clean, safe service counters and areas.