Truck Service Advisor - Elevate Driver Support & Repairs

TravelCenters of America; Wilmington (IL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, fuel

Company paid training

Job summary

TravelCenters of America in the United States is seeking a Truck Service Advisor (TSA) to deliver first-rate service. You will write work orders, handle OTC transactions, and assist with quoting while leveraging product knowledge to support customer needs.

The role requires strong selling skills, good communication, and reliability. Candidates with cashier experience and familiarity with repair or parts shops are preferred. Competitive wages and benefits are offered.

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Customer service and cashier experience; repair or parts shop preferred.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; prepare quotes.
• Source parts from outside vendors and coordinate delivery.
• Maintain clean, organized counters and ensure safety.
• Process payments and manage end-of-shift reports.

Skills

Customer service

Cashier experience

Sales skills

Written communication

Basic computer skills

Education

High School Diploma or GED

Job description

TravelCenters of America in the United States is seeking a Truck Service Advisor (TSA) to deliver first-rate service. You will write work orders, handle OTC transactions, and assist with quoting while leveraging product knowledge to support customer needs.

The role requires strong selling skills, good communication, and reliability. Candidates with cashier experience and familiarity with repair or parts shops are preferred. Competitive wages and benefits are offered.