Truck Service Advisor I: Growth, Training & Benefits

TravelCenters of America; Manning (SC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision and life ins.

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

On-site meal discounts

Discounts on technology, travel, food,

Job summary

TravelCenters of America is hiring a Truck Service Advisor (TSA) to provide first‑rate service with knowledge of products and services. You will write work orders, handle OTC transactions, secure purchase orders, and communicate quotes to customers.

Join a team of nearly 3,000 technicians across 280+ locations and help return travelers to the road better than they came. Strong communication, selling skills, and a professional demeanor are essential.

Qualifications

• High School Diploma or GED required.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; experience in repair or parts shop preferred.
• Presents self in a professional manner to customers, management, and coworkers.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions.
• A valid driver’s license.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; secure purchase orders, prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; understand various payment types.
• Ensure the cleanliness of service counters, showroom, and customer restrooms.
• Maintain the safety of both our customers and team members.

Skills

Customer service

Verbal & written communication

Suggestive selling

Cash handling

Basic computer skills

Teamwork

Driver's license

Education

High School Diploma or GED

Job description

TravelCenters of America is hiring a Truck Service Advisor (TSA) to provide first‑rate service with knowledge of products and services. You will write work orders, handle OTC transactions, secure purchase orders, and communicate quotes to customers.

Join a team of nearly 3,000 technicians across 280+ locations and help return travelers to the road better than they came. Strong communication, selling skills, and a professional demeanor are essential.