Truck Service Advisor: Diagnostics, Scheduling & Customer Care

Rush Enterprises Inc.; Fontana (CA); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

401K

Stock purchase options

Training and performance incentives

Job summary

Rush Enterprises Inc. is looking for a Service Advisor in Fontana, California to sell and schedule service work for commercial trucks. The ideal candidate will have a customer service mindset and experience in vehicle diagnostics.

This role requires a high school diploma and a valid CDL license, offering competitive compensation and benefits including 401K, stock purchase options, and opportunities for advancement.

Qualifications

• 1 year of service experience or equivalent.
• Appropriate manufacturer training is required.
• Valid CDL license and insurability.

Responsibilities

• Gather customer complaint details and expectations.
• Perform vehicle inspections and diagnostics.
• Advise customers on vehicle maintenance.

Skills

Customer service

Vehicle diagnostics

Communication

Education

High school diploma or GED

Tools

J-Pro diagnostic tool

Business system software

Job description

Rush Enterprises Inc. is looking for a Service Advisor in Fontana, California to sell and schedule service work for commercial trucks. The ideal candidate will have a customer service mindset and experience in vehicle diagnostics.

This role requires a high school diploma and a valid CDL license, offering competitive compensation and benefits including 401K, stock purchase options, and opportunities for advancement.