Truck Dispatch Specialist: Route & Driver Coordination

IBP; Cleveland (OH); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly wage

Medical, dental, and vision insurance

401(k) with company matching

Paid vacation and holidays

Company-paid life insurance

Scholarship opportunities through IBP

Job summary

IBP Longway Trucking LLC is seeking a truck dispatcher in the Cleveland, OH area to coordinate daily driver schedules and routes in accordance with customer needs and FMCSA HOS rules. You will source and manage loads using dispatch software, GPS, and load boards, while maintaining clear updates to drivers and customers.

The role emphasizes timely documentation, issue resolution, and compliance, with benefits including competitive hourly pay and a strong support structure for professional growth.

Qualifications

• Proven experience as a truck dispatcher, freight broker, or similar logistics role
• Strong problem-solving and time management skills with the ability to prioritize tasks effectively
• Excellent verbal and written communication skills; ability to remain calm and professional under pressure
• Tech-savvy with experience using dispatch software, GPS systems, and online freight platforms
• Working knowledge of transportation industry regulations and compliance standards

Responsibilities

• Coordinate and monitor daily driver schedules and routes, ensuring compliance with customer requirements and FMCSA Hours of Service (HOS) regulations
• Utilize dispatch software, GPS tracking systems, and online load boards (such as DAT) to source, assign, and manage freight loads effectively
• Act as the primary communication link between drivers, customers, and management, providing clear, timely, and professional updates
• Proactively identify and resolve operational issues, including breakdowns, delays, missed pickups, or route changes
• Maintain accurate digital dispatch and trip records, including shipment details, driver hours, and scheduling information within dispatch systems
• Navigate and utilize customer portals to accept loads, upload required documentation, and relay accurate dispatch instructions to drivers
• Ensure all documentation is completed accurately and submitted on time

Skills

Truck dispatcher

Problem solving

Time management

Communication

Tech-savvy

Regulatory knowledge

Job description

IBP Longway Trucking LLC is seeking a truck dispatcher in the Cleveland, OH area to coordinate daily driver schedules and routes in accordance with customer needs and FMCSA HOS rules. You will source and manage loads using dispatch software, GPS, and load boards, while maintaining clear updates to drivers and customers.

The role emphasizes timely documentation, issue resolution, and compliance, with benefits including competitive hourly pay and a strong support structure for professional growth.