Trucking Dispatcher

IBP; Cleveland (OH); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly wage

Medical, dental, and vision insurance

401(k) with company matching

Paid vacation and holidays

Company-paid life insurance

Scholarship opportunities through IBP

Job summary

IBP Longway Trucking LLC is seeking a truck dispatcher in the Cleveland, OH area to coordinate daily driver schedules and routes in accordance with customer needs and FMCSA HOS rules. You will source and manage loads using dispatch software, GPS, and load boards, while maintaining clear updates to drivers and customers.

The role emphasizes timely documentation, issue resolution, and compliance, with benefits including competitive hourly pay and a strong support structure for professional growth.

Qualifications

• Proven experience as a truck dispatcher, freight broker, or similar logistics role
• Strong problem-solving and time management skills with the ability to prioritize tasks effectively
• Excellent verbal and written communication skills; ability to remain calm and professional under pressure
• Tech-savvy with experience using dispatch software, GPS systems, and online freight platforms
• Working knowledge of transportation industry regulations and compliance standards

Responsibilities

• Coordinate and monitor daily driver schedules and routes, ensuring compliance with customer requirements and FMCSA Hours of Service (HOS) regulations
• Utilize dispatch software, GPS tracking systems, and online load boards (such as DAT) to source, assign, and manage freight loads effectively
• Act as the primary communication link between drivers, customers, and management, providing clear, timely, and professional updates
• Proactively identify and resolve operational issues, including breakdowns, delays, missed pickups, or route changes
• Maintain accurate digital dispatch and trip records, including shipment details, driver hours, and scheduling information within dispatch systems
• Navigate and utilize customer portals to accept loads, upload required documentation, and relay accurate dispatch instructions to drivers
• Ensure all documentation is completed accurately and submitted on time

Skills

Truck dispatcher

Problem solving

Time management

Communication

Tech-savvy

Regulatory knowledge

Job description

• Coordinate and monitor daily driver schedules and routes, ensuring compliance with customer requirements and FMCSA Hours of Service (HOS) regulations
• Utilize dispatch software, GPS tracking systems, and online load boards (such as DAT) to source, assign, and manage freight loads effectively
• Act as the primary communication link between drivers, customers, and management, providing clear, timely, and professional updates
• Proactively identify and resolve operational issues, including breakdowns, delays, missed pickups, or route changes
• Maintain accurate digital dispatch and trip records, including shipment details, driver hours, and scheduling information within dispatch systems
• Navigate and utilize customer portals to accept loads, upload required documentation, and relay accurate dispatch instructions to drivers
• Ensure all documentation is completed accurately and submitted on time

Qualifications

• Proven experience as a truck dispatcher, freight broker, or similar logistics role
• Strong problem-solving and time management skills with the ability to prioritize tasks effectively
• Excellent verbal and written communication skills; ability to remain calm and professional under pressure
• Tech-savvy with experience using dispatch software, GPS systems, and online freight platforms
• Working knowledge of transportation industry regulations and compliance standards

Physical Demands

This position is primarily office-based.

• Ability to sit for extended periods while working at a computer
• Frequent use of hands for data entry and document handling
• Occasional standing, walking, bending, or light lifting (up to 15 pounds)
• Visual acuity required to review dispatch systems, documents, and computer screens
• Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions
• Competitive hourly wage
• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company matching
• Paid vacation and holidays
• Employee Financial Assistance Program
• Scholarship opportunities through the IBP Foundation
• Supplemental insurance options (short- and long-term disability, hospital indemnity, accident, critical illness, and supplemental life insurance)
• Opportunities for professional growth and advancement

IBP Longway Trucking LLC is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent service are more than words—they define how we do business.

Discover your next career opportunity and join the team at IBP Longway Trucking LLC, where your work truly makes an impact.

EEO StatementWe are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Key Responsibilities

• Coordinate and monitor daily driver schedules and routes, ensuring compliance with customer requirements and FMCSA Hours of Service (HOS) regulations
• Utilize dispatch software, GPS tracking systems, and online load boards (such as DAT) to source, assign, and manage freight loads effectively
• Act as the primary communication link between drivers, customers, and management, providing clear, timely, and professional updates
• Proactively identify and resolve operational issues, including breakdowns, delays, missed pickups, or route changes
• Maintain accurate digital dispatch and trip records, including shipment details, driver hours, and scheduling information within dispatch systems
• Navigate and utilize customer portals to accept loads, upload required documentation, and relay accurate dispatch instructions to drivers
• Ensure all documentation is completed accurately and submitted on time

Qualifications

• Proven experience as a truck dispatcher, freight broker, or similar logistics role
• Strong problem-solving and time management skills with the ability to prioritize tasks effectively
• Excellent verbal and written communication skills; ability to remain calm and professional under pressure
• Tech-savvy with experience using dispatch software, GPS systems, and online freight platforms
• Working knowledge of transportation industry regulations and compliance standards

Physical Demands

This position is primarily office-based.

• Ability to sit for extended periods while working at a computer
• Frequent use of hands for data entry and document handling
• Occasional standing, walking, bending, or light lifting (up to 15 pounds)
• Visual acuity required to review dispatch systems, documents, and computer screens
• Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions

Benefits

• Competitive hourly wage
• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company matching
• Paid vacation and holidays
• Employee Financial Assistance Program
• Scholarship opportunities through the IBP Foundation
• Supplemental insurance options (short- and long-term disability, hospital indemnity, accident, critical illness, and supplemental life insurance)
• Opportunities for professional growth and advancement

IBP Longway Trucking LLC is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent service are more than words—they define how we do business.

Discover your next career opportunity and join the team at IBP Longway Trucking LLC, where your work truly makes an impact.

EEO StatementWe are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.