TRS Account Manager

HCSC Group; Austin (TX); Hybrid; USD 66,000 - 100,000; Full time

Job summary

HCSC is seeking an Account Support professional to manage on-site or territorial responsibilities for an assigned account. The role focuses on retaining members, delivering services, and growing the account while implementing health care activities and training sessions for clients.

Travel is required up to 50% within the territory; you will report activities, maintain databases, and analyze reports to drive ongoing service improvements.

Qualifications

• Bachelor degree and 2 years in marketing, sales, or healthcare product experience handling independent work OR 6 years of experience in Healthcare operations handling independent work.
• Possess current state general agent insurance license or obtain state general agent license within 90 days of starting in the role.
• Organization/project implementation skills.
• Verbal and written communications skills to work with customer representatives, customers, brokers and across internal departments.
• Knowledge of health insurance products and the industry.
• PC proficiency to include Word, Excel and PowerPoint.
• Analytical skills including developing and analyzing reports.
• Ability and willingness to travel, including overnight stays as needed.

Responsibilities

• On-site or territory support of an assigned account; retain membership, provide services, and grow the account.
• Fulfill ongoing service strategy and ensure client satisfaction including issue resolution.
• Plan and implement health care activities for the client including training and enrollment sessions.
• Report on activities by maintaining database and may develop and analyze reports.

Skills

Marketing/Sales healthcare experience

Organization/Project implementation

Verbal/written communication

Analytical skills

Travel willingness

Education

Bachelor degree or 6 years healthcare ops independent work

Tools

MS Word

MS Excel

PowerPoint

Salesforce

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is responsible for on-site or territorial support of an assigned account. Responsible for retaining membership, providing services, and growing the account. Responsible for fulfilling ongoing service strategy and ensuring client satisfaction including issue resolution. Responsible for planning and implementing health care related activities for client including training and enrollment sessions. Report on activities by maintaining database and may develop and analyze reports. This roles requires 50% of travel within assigned territory.

Required Job Qualifications:

• Bachelor degree and 2 years in marketing, sales, or healthcare product experience handling independent work OR 6 years of experience in Healthcare operations handling independent work.
• Possess current state general agent insurance license or obtain state general agent insurance license within 90 days of starting in the role.
• Organization/project implementation skills.
• Verbal and written communications skills to work with customer representatives, customers, brokers and across internal departments.
• Knowledge of health insurance products and the industry.
• PC proficiency to include Word, Excel and PowerPoint.
• Analytical skills including developing and analyzing reports.
• Ability and willingness to travel, including overnight stays as needed.

Preferred Job Qualifications:

• Bachelor degree.
• Experience servicing accounts and working with brokers.
• Knowledge of salesforce.com or applicable sales database.

Compensation: $66,400.00 - $99,600.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.