National Account Manager I - Houston, TX

Health Care Service Corporation; Houston (TX); Hybrid; USD 66,000 - 100,000; Full time

Job summary

Health Care Service Corporation (HCSC) in Houston offers a hybrid role supporting Sales/Account Management in prospecting, acquiring, or renewing health insurance business. You’ll research inquiries, coordinate across divisions, prepare proposals, and participate in enrollment sessions while maintaining data and preparing reports.

Required license within 90 days, a Bachelor degree with 1 year (or 3 years) health care service experience, strong communication and PC skills, and occasional travel.

Qualifications

• Requires State General Agent Insurance License or ability to obtain within 90 days of start.
• Bachelor degree and 1 year health insurance/health care service/sales experience or 3 years in similar field.
• Strong organizational and project implementation abilities, plus customer service and presentation skills.
• Clear verbal and written communication with internal and external contacts.
• Proficient in Excel, Word, PowerPoint and sales systems.
• Willingness to travel occasionally.

Responsibilities

• Support Sales or Account Management in prospecting, acquiring or renewing business.
• Research inquiries from customers or company representatives.
• Coordinate research through internal contacts and bring issues to Sales/Account Management.
• Respond to customers or company representatives and coordinate meetings.
• Gather data, create/maintain databases and prepare enrollment materials.
• Develop relationships with customer representatives and summarize utilization reports.
• Answer questions on benefits and options and maintain licenses as needed.

Skills

State General Agent Insurance License

Organizational skills

Project implementation skills

Phone customer service

Presentation skills

Verbal and written communications

Excel

Word

PowerPoint

Sales system

Travel readiness

Education

Bachelor Degree

Associate or Bachelor Degree

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is hybrid 3 days a week, 2 days remote based in the Houston office. Job Purpose This position is responsible for supporting Sales or Account Management personnel in the prospecting, acquiring or renewing of business. Responsibilities can include conducting research on inquiries, resolving issues by working across divisions, communicating with brokers and clients, assisting in gathering information for proposals, maintaining databases, preparing reports and conducting analysis, and assisting or participating in enrollment sessions.

Job Responsibilities

• Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
• Research inquiries received from customers or company representatives.
• Coordinate research through internal contacts.
• Bring issues to Sales and Account Management personnel.
• Respond directly to customer or company representative.
• May coordinate meetings.
• May conduct research for prospective business.
• Gather data, create and/or maintain databases.
• Participate in enrollments. Prepare materials for enrollment sessions.
• Prepare documentation for prospective or existing customers. Review information received for completeness.
• Develop relationships with customer representatives.
• Research and prepare utilization reports. Summarize and analyze results for Sales or Account staff.
• Respond to questions from prospects regarding benefit information and available benefit options.
• Obtain and maintain sales general agent license for applicable state of operations.
• May include some travel.

Required Job Qualifications

• Must have State General Agent Insurance License or obtain State General Agent Insurance License within 90 days of starting in the role
• Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 3 years of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making
• Organizational and project implementation skills, phone customer service skills, presentation skills
• Verbal and written communications skills to interact to interact with internal and external contacts
• PC proficiency to include Excel, Word, PowerPoint. and sales system
• Willingness and ability for occasional travel

Preferred Job Qualifications

• Associate or Bachelor Degree

Compensation: $66,400.00 - $99,600.00
Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.