Triage LVN: Phone Triage & Patient Care Navigator

The Specialty Alliance; Beaumont (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

GI Alliance seeks a Telephone Triage LVN to perform patient assessments by phone, triage requests, and coordinate with providers to ensure quality care in compliance with regulations. The role includes documenting thoroughly, scheduling appointments, and serving as a clinical resource for staff.

The ideal candidate holds an Associate degree in nursing and a current LVN license, with 1 year triage experience preferred, and strong communication and computer skills to support efficient patient care.

Qualifications

• Education: Associate degree in nursing and active LVN license.
• Experience: 1 year triage experience preferred.
• Licensing: LVN license in good standing with the state of practice.

Responsibilities

• Monitors, prioritizes, and responds to triage needs on the phone line.
• Responds to patient inquiries and routes urgent situations to a physician or provider.
• Schedules patients with their physician during office hours.
• Maintains accurate documentation and HIPAA-compliant patient privacy.
• Arranges physician appointments and consults with physicians as needed.

Skills

Telephone triage

LVN license

Nursing communication

Computer skills

Education

Associate degree in nursing

Active LVN license in good standing

Tools

EMR systems

Computer literacy

Job description

GI Alliance seeks a Telephone Triage LVN to perform patient assessments by phone, triage requests, and coordinate with providers to ensure quality care in compliance with regulations. The role includes documenting thoroughly, scheduling appointments, and serving as a clinical resource for staff.

The ideal candidate holds an Associate degree in nursing and a current LVN license, with 1 year triage experience preferred, and strong communication and computer skills to support efficient patient care.