Treatment Planning & Patient Care Coordinator

UCSF Health; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

UCSF Health is seeking a Practice Coordinator II to support the UCSF Dental Center's Oral & Maxillofacial Surgery Clinic. The role focuses on treatment planning and coordination with front desk and PBS billing, while serving as a patient liaison in a professional, courteous setting.

Candidate should have strong organizational skills, excellent communication, and the ability to work independently at times under deadlines; prior healthcare scheduling experience is preferred.

Qualifications

• High School grad with 4 years related exp; or college degree with 6 months exp; or equivalent with scheduling experience.
• Ability to analyze situations, prioritize, and develop solutions, and make recommendations.
• Ability to work independently at the reception desk.
• Excellent customer service and communication/interpersonal skills.
• Strong computer skills, including basic keyboarding and MS Word/Excel.
• Demonstrated administrative/office coordination skills.

Responsibilities

• Support UCSF Oral & Maxillofacial Surgery Clinic; lead treatment planning coordination.
• Front desk scheduling and coordinating billing/collections with PBS.
• Direct liaison between patients and services at the clinics.
• Work as a team member to project a professional and courteous demeanor.

Skills

Treatment planning

Front desk operation

Communication

Scheduling

Patient relations

Microsoft Word

Microsoft Excel

Tools

EPIC

Job description

UCSF Health is seeking a Practice Coordinator II to support the UCSF Dental Center's Oral & Maxillofacial Surgery Clinic. The role focuses on treatment planning and coordination with front desk and PBS billing, while serving as a patient liaison in a professional, courteous setting.

Candidate should have strong organizational skills, excellent communication, and the ability to work independently at times under deadlines; prior healthcare scheduling experience is preferred.