Patient Concierge & Scheduling Specialist

Oral Surgery Partners; Lubbock (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account eligible

Life Insurance

AD&D Insurance

Long-Term Disability

Short-Term Disability

Dependent Care FSA

401(k) with Profit Sharing

PTO and holidays

Job summary

Oral Surgery Partners is seeking a Patient Coordinator to ensure smooth patient flow, handle front-desk tasks, and support clinical staff. The role involves direct patient interaction, administrative duties, and collaboration with the care team to deliver exceptional service.

The ideal candidate will have healthcare experience, strong organizational and communication skills, and proficiency with EHR systems. On-site role with standard clinic hours and comprehensive employee benefits are provided.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare settings and patient coordination preferred.
• Proficiency with EHR systems and standard office software required.

Responsibilities

• Greet and assist patients on arrival and during check-in/out.
• Schedule and confirm patient appointments; optimize appointment utilization.
• Update and maintain patient records in the EHR system; coordinate referrals and tests.
• Verify insurance information and assist with prior authorizations; handle billing and co-pays.
• Communicate with patients, clinicians, and staff to ensure smooth care delivery.

Skills

Organizational skills

Interpersonal skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

EHR systems

Office software

Job description

Oral Surgery Partners is seeking a Patient Coordinator to ensure smooth patient flow, handle front-desk tasks, and support clinical staff. The role involves direct patient interaction, administrative duties, and collaboration with the care team to deliver exceptional service.

The ideal candidate will have healthcare experience, strong organizational and communication skills, and proficiency with EHR systems. On-site role with standard clinic hours and comprehensive employee benefits are provided.