Radiation Oncology Care Navigator

University of California - San Francisco; San Francisco (CA); On-site; Full time

Job summary

A prestigious university health system in San Francisco is seeking a Radiation Oncology Care Coordinator & Administrative Support Specialist. This role focuses on ensuring seamless patient care and efficient referral management while providing comprehensive administrative support. Candidates should possess strong communication skills and an understanding of HIPAA compliance. This role offers competitive compensation and benefits.

Responsibilities

• Coordinate referrals from external physicians.
• Obtain necessary insurance authorizations for referrals.
• Prepare and send medical record packets to referring physicians.
• Follow up with referring offices to ensure orders and records are received.
• Participate in multidisciplinary rounds for accountability.
• Coordinate transportation services for patients.
• Provide non-licensed care coordination support.
• Engage with patients and families for care coordination.
• Verify patients' insurance eligibility.
• Collect necessary clinical documentation for continuity of care.
• Triage incoming calls and manage inquiries.
• Apply the AIDET communication framework in interactions.
• Provide general clerical and administrative support.

Job description

A prestigious university health system in San Francisco is seeking a Radiation Oncology Care Coordinator & Administrative Support Specialist. This role focuses on ensuring seamless patient care and efficient referral management while providing comprehensive administrative support. Candidates should possess strong communication skills and an understanding of HIPAA compliance. This role offers competitive compensation and benefits.