Treatment plan coordinator / Patient care coordinator

Bellevue Dental; Lake Heights (WA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental insurance

Vision insurance

Employee discount

Continuing education credits

Free parking

Bonus pay

Referral program

Job summary

Bellevue Dental is seeking a Front Desk Receptionist to create a welcoming atmosphere, manage patient flow, and handle administrative tasks with accuracy. The role emphasizes coordinating appointments, verifying insurance, and maintaining HIPAA-compliant records in a busy dental office.

Ideal candidates bring experience from a clinical setting, proficiency with dental software like Dexis, Dentrix, or Eaglesoft, and a positive, customer-service oriented approach.

Qualifications

• Greet patients warmly and create a welcoming atmosphere.
• Answer phone calls, schedule and confirm appointments.
• Verify insurance and collect co-pays.
• Handle patient check-in and check-out.
• Manage patient records and follow HIPAA guidelines.
• Support the dental team with day-to-day administrative tasks.
• Prepare and present patient's treatment plan.

Responsibilities

• Greet patients warmly and create a welcoming atmosphere.
• Answer phone calls, schedule and confirm appointments.
• Verify insurance and collect co-pays.
• Handle patient check-in and check-out.
• Manage patient records and follow HIPAA guidelines.
• Support the dental team with day-to-day administrative tasks.
• Prepare and present patient's treatment plan.

Skills

Greet patients

Phone handling

HIPAA compliance

Multitasking

Bilingual (bonus)

Education

BLS certification

Driver's license

Tools

Dexis

Dentrix

Eaglesoft

Job description

Front Desk Receptionist – Dental Office

At Bellevue Dental, we’re more than just a dental office—we’re a team that cares deeply about our patients and each other. We pride ourselves on creating a warm, welcoming environment where both patients and staff feel at home.

• Modern & Comfortable Office – Clean, updated space with the latest dental technology
• Friendly Team Culture – Supportive coworkers and a positive work environment
• Patient-Focused Care – We take the time to treat each patient with kindness and respect
• Growth-Oriented – We love helping our team learn, grow, and thrive in their roles
• Convenient Location – Easy access and free parking for staff

We’re excited to welcome someone who brings good energy and a caring heart to our front desk!

Pay

• $25 - $35 per hour
• Competitive salary based on qualifications and experience.
• Commission-Based Incentives: Receive additional compensation for successfully processing insurance claims, handling billing tasks, and maintaining accurate patient records.

Shift & Schedule

• Monday to Friday
• Day shift
• 4 days a week
• No weekend shifts
• Work Hours: Monday to Friday 7:30AM to 5:30PM (would consider 4 days a week)
• Breaks: 60-minute meal break (not counted as work hours).
• Overtime: Overtime available during busy seasons and paid at 1.5x the regular hourly rate.
• Weekend Work: No weekend shifts required.
• Holiday Shifts: Occasional holiday shifts, compensated at double time.

Requirements

• License & Certification: Basic life support, Driver’s license
• Software Experience: Dexis
• Clinical Experience: General Dentistry
• Years of Professional Experience: Experienced Dental receptionist / admin with 3+ years of practice

Friendly, reliable, and detail-oriented

Comfortable with computers and dental office software (experience with [e.g., Dentrix, Eaglesoft] is a plus)

Able to multitask in a busy environment

Open to learn

Bilingual is a bonus!

Job Description

• Greet patients warmly and create a welcoming atmosphere
• Answer phone calls, schedule and confirm appointments
• Verify insurance and collect co-pays
• Handle patient check-in and check-out
• Manage patient records and follow HIPAA guidelines
• Support the dental team with day-to-day administrative tasks
• Prepare and present patient's treatment plan

Benefits

• Health insurance
• Paid time off
• Dental insurance
• Referral program
• Vision insurance
• Employee discount
• Continuing education credits
• Free parking
• Bonus pay

Supportive, team-oriented environment

Paid holidays and time off

Staff dental benefits

Room to grow and learn!

Facility Information

• Name: Bellevue Dental
• Location: 5611 119th Ave SE, Bellevue, Washington
• Type: Dental clinic
• Healthcare Services: Dental office

Opening Hours

• Monday: 8:00AM–5:00PM
• Tuesday: 8:00AM–5:00PM
• Wednesday: 8:00AM–5:00PM
• Thursday: 8:00AM–5:00PM
• Friday: 8:00AM–5:00PM
• Saturday: Closed
• Sunday: Closed

CPR Certification BLS Certification Infection Control License Driver's license