Practice Director

Smile Doctors, LLC; Pickerington (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off

Holiday pay

Brace discounts

Job summary

Smile Doctors Orthodontics in Pickerington, OH, seeks a Clinic Manager to oversee daily clinic operations in partnership with the Doctor. You’ll drive growth, manage staff, control costs, and ensure excellent patient experience across the office.

The role requires supervisory experience, strong communication, and the ability to handle escalations while maintaining compliance and a positive, team-focused culture in a fast-paced orthodontic setting.

Qualifications

• 2 years of clinic experience required.
• 2 years of supervisory experience required.
• High school diploma required; bachelor’s degree preferred.
• Orthodontic or dental experience preferred.
• Strong coaching and conflict resolution skills.
• Ability to meet performance goals and deadlines.
• Travel between Blacklick and Pickerington, OH.

Responsibilities

• Oversee clinic operations alongside the Doctor.
• Lead team with professional and patient-centered culture.
• Monitor and manage P&L to meet monthly goals.
• Coordinate scheduling and staff assignments.
• Facilitate patient escalations and service recovery.
• Ensure OSHA/HIPAA compliance and safety protocols.

Skills

Written and verbal communication

People management

Time management

Ability to work independently

Conflict resolution

Coaching skills

Education

High school diploma

Bachelor’s degree preferred

Orthodontic or dental experience preferred

Tools

Microsoft Office Suite

Job description

## Practice DirectorApplylocations: Pickerington, OHtime type: Full timeposted on: Posted Todayjob requisition id: JR100261Looking for a career that makes you smile?Smile Doctors Orthodontics is seeking a C**linic Manager** to join our growing team.The Clinic Manager oversees clinic operations with support from the Doctor, including people management, driving growth, profitability and patient experience. They are responsible for achieving all profit and loss goals. Practice Directors participate in marketing activities to improve local brand reputation.**How you’ll make us better:** * Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards* Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values* Ensures clinic team is trained on and adopts new tools, protocols and initiatives* Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals* Building relationships within the local dental community and participates in local marketing efforts* Manage controllable costs including but not limited to labor hours and supplies* Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance* Handle patient escalations to resolve in a mutually beneficial way* Covers roles in the clinic when business demands* Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Solid written and verbal communication skills* Ability to maintain confidential information* Immediate proficiency with software applications, including Microsoft Office Suite* Ability to work independently with limited supervision* Travel between Blacklick and Pickerington, OH**Prerequisites for success:*** Internal Candidates: + 2 years of clinic experience within Smile Doctors or affiliated practice clinic + High school diploma required* External Candidates: + 2 years of supervisory experience required + Orthodontic or dental experience preferred + High school diploma required, Bachelor’s degree preferred* Strong coaching and conflict resolution skills* Demonstrated ability to meet or exceed performance goals* Strong time management skills with ability to multi-task and prioritize work**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary plus Bonus Opportunity* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Smile Doctors?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*