Treatment Coordinator

Smile Doctors; Mesquite (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus Opportunity

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

PTO

Brace discounts

Job summary

Smile & Co. Family Orthodontics is seeking a Treatment Coordinator to educate patients on orthodontic treatment options and financially coordinate their plans. You will manage follow-ups, prepare patients for exams, and help schedule consultations.

Responsibilities include presenting plans, educating on payment options, coordinating referrals, and supporting marketing events to grow the practice. This role emphasizes patient relations, sales skills, and teamwork.

Qualifications

• Outgoing, approachable, and empathetic customer service mindset.
• Strong communication and interpersonal skills for patient education.

Responsibilities

• Present orthodontic treatment plans and educate patients on the plan of treatment.
• Educate patients on payment options and financial arrangements.
• Follow up with potential patients to schedule treatment and keep schedules full.
• Prepare patients for exams and consultations.
• Coordinate referrals to specialists when needed.
• Assist in local store marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent communication

Education

High School diploma or equivalent

College education preferred

Job description

Looking for a career that makes you smile?

Smile & Co. Family Orthodontics is seeking a Treatment Coordinator to join our growing team.

Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

How You’ll Make Us Better

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice's policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Your Special Skills

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Outgoing, Approachable, and Empathetic
• Proactive and adaptable
• Excellent written and verbal skills

Prerequisites For Success

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual a plus, but not required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

The Perks

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary plus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile & Co. Family Orthodontics?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

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