Treatment Coordinator

Smile Doctors Affiliate; Southern Pines (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short & long-term disability

401(k) plan

Paid time off

Holidays

Discounts on braces and aligners

Job summary

Olsen Orthodontics in Southern Pines, NC is seeking a Treatment Coordinator to educate new patients on treatment options, explain financial plans and schedule consultations. You will follow up with prospective patients, manage pending reports, coordinate referrals, support local marketing, and help keep the schedule full.

If you are outgoing, empathetic and skilled at building rapport, with at least one year in sales or service, apply today to join our growing team.

Qualifications

• High School diploma or equivalent required.
• College education preferred.
• Minimum one year experience in sales or service industry.
• Bilingual a plus, but not required.
• Ability to build rapport with patients and coworkers.

Responsibilities

• Educate new patients on treatment options and plans.
• Explain financial arrangements and patient payment options.
• Work pending reports and schedule treatments.
• Prepare patients for exams and follow up on consultations.
• Coordinate referrals to specialists as needed and support marketing events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent writing

Verbal skills

Rapport building

Sales aptitude

Education

High School diploma or equivalent

College education preferred

Job description

Looking for a career that makes you smile?Olsen Orthodontics is seeking a Treatment Coordinator to join our growing team.Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.How you’ll make us better:Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objectionsUnderstand the practice's policy on working with financials to educate patients on their payment optionsWork pending reports and follow up with potential patients to schedule treatmentPreparation for patient examsFollow up with patients to set up consultations or begin treatment and keep schedules fullCoordinate patients referred to specialists for care prior to treatment as necessaryAssist in Local Store Marketing and community eventsYour special skills:We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:Outgoing, Approachable, and EmpatheticProactive and adaptableExcellent written and verbal skillsPrerequisites for success:High School diploma or equivalent required; College education preferredMinimum one (1) year experience in sales or other service industry requiredBilingual a plus, but not requiredAbility build rapport with patientsAbility to establish and maintain good working relationships with patients and coworkersExcellent sales skillsAbility to talk to a person, not at a personThe Perks:In exchange for the dynamic contribution you’ll bring to our team, we offer:Competitive salary plus Bonus OpportunityMedical, dental, vision and life insuranceShort and long-term disability coverage401(k) plan2 weeks paid time off in your first year + paid holidaysDiscounts on braces and clear aligners for you and your family membersWhy Olsen Orthodontics?We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.This is the perfect opportunity to grow with an expanding organization! Apply today!